1. You will receive an Email/SMS confirmation after your booking process 2. You will receive an Email/SMS reminder 24 hour before your appointment date
* First Trial applies to first time visit customer only, please produce Identification Card for verification purposes. * Foreigner passport not applicable to first trial. * Please choose your treatment required first, than available slots will be shown after. * For your preferred slot, please refer to available schedule, and book your appointment in advance. * Pre-consultation and aftercare instruction are provided and included. * Existing customer who book under first trial booking will be charged under usual prices instead of the first trial price. * Existing customer with ongoing packages, please look out under special packages to book your slots. * Please try to arrive on time. This is to ensure that we have sufficient time for you so that your entire experience is as pleasant and hassle-free as possible. * If you are more than 15 minutes late, please understand that your booking may be cancelled in order not to delay the appointment of the next client. * Customer are advise not to wear make-up and mascara, as it will take some times for us to take off the makeup around the eyes’ area and clean them thoroughly, it is necessary to ensure the longevity of eyelash extensions. * Clients should notify us her medical problems/allergies. Client should consult her doctor in event of any doubts. The company should not be held liable for any injury/loss caused to the client unless caused by negligence of its staffs. * For other inquiry, please SMS/Whatsapp @ +65 8132 3632, kindly include name, email, mobile number, treatment required, date & time preferred and we'll get back to you * We seek your understanding as we are unable to accept any calls as appointments may be in progress.
CANCELLATION POLICY We have a 24 hour cancellation policy. You will not be able to cancel the appointment with less than 24 hours notice. Cancellation within 24 hours must inform via sms/whatsapp to +65 81323632 If you miss your appointment, or cancel with less than 24 hour notice, You will be charged for usual price instead of first trial and require an $10 deposit for your next appointment, or get blacklisted.